GUILDFORD'S BEST LOVED ITALIAN

Carlo's Food to Collect
EASTER WEEKEND - FRIDAY TO SUNDAY 

Dear Friends and Family

Well what a week that was!   

Firstly we would like to say a HUGE thank you to every single one of you who came out and supported us last week by taking part in our food collection service.  We were literally overwhelmed by the volume of orders and supportive messages we received.  The volume of orders did have an impact on some of the dishes we provided and we would like to whole heartedly apologise if some of the portions were not the size or taste expected.  This especially applies to the parmigiana (ordered from the chilled and frozen list) which takes a long time to prepare and we soon realised wasn't a dish that could be 'knocked up' quickly to keep up with the demand and to the chocolate mousse that I really wasn't happy with.  We would like to offer a free panna cotta al caramelo to anyone who ordered these items.   It was a very steep learning curve for us all and one that I am sure we are still climbing.  

Please do not hesitate to contact us if an order is incorrect and we shall do all we can to rectify it.  Likewise your feedback is much appreciated so that going forward we can continue to offer you a preferred service and menu. 

This week I have created an EASTER special 3 course set menu of chilled food to be heated for a minimum of 2 people as well as a new slightly changed list of individual dishes both chilled and frozen to select from and our house wines.  It is still my hope, depending on supplies, to change the set menu each week.  Cooking/reheating instructions will be provided.

Hopefully you will agree that the collection service in our car park went smoothly and that there is no need to change this - as with last week we will ask that you stay in your car and we will bring your order out to you.

Collections are to be made between 11am - 4pm Friday and Saturday and 11am - 2pm Sunday.

So that I can plan ahead all orders for the weekend are to be received by 3pm Thursday 9th by calling 01483 224180 or emailing info@carlostrattoria.com.   Card payments will be taken over the phone the night before your food collection.

If you have any questions at all please, please don't hesitate to call us - I cannot stress enough how much your support has meant to my whole family (all of whom have worked very hard to get this off the ground) and we want you to know that we are here to help if we can.

Best wishes and keep safe.

Carlo

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